Troubleshoot UiChemy License/Serial Key issue
Fix a UiChemy license key that isn't activating, incorrect key or Figma profile limits.
If your UiChemy license key isn't working and you're facing activation issues, consider the following steps.
Follow the UiChemy Installation Guide to install and activate your license key from scratch.
A. Incorrect License Key
If the key isn't working, make sure you're using the correct one:
- Visit the Posimyth Store Dashboard and log in.
- Check the license key on the Dashboard, making sure it's entered correctly, no spaces or extra characters.
- If needed, copy and paste the license key again.
B. License Key and Figma Profiles
Your key can only be activated on the number of Figma profiles allowed by your plan.
- Visit the Posimyth Store Dashboard and log in.
- Go to the Dashboard and click Manage Sites for UiChemy.
- Click Deactivate Site to remove a profile you no longer need.
- Try activating the license key again.
A Pro license key can be activated on up to 10 Figma profiles.
If the issue persists, reach out to our support team at the Helpdesk.
Frequently Asked Questions
What should I check if my UiChemy license key isn't working?
Verify you're entering the correct key without extra spaces or characters. Log into the Posimyth Store Dashboard, check the key, and re-copy/paste it if needed.
How many Figma profiles can I activate with a Pro UiChemy license key?
Up to 10, this matters if you're managing multiple projects or teams.
What's the best practice for managing Figma profiles with UiChemy?
Regularly review your active profiles in the Posimyth Store Dashboard, and deactivate any you no longer need to free up a slot.
Why might my UiChemy license key be deactivated unexpectedly?
If it exceeds the allowed number of Figma profiles for your plan, go to Manage Sites in the Dashboard and deactivate unnecessary profiles before reactivating.
Can I use my UiChemy license key across multiple Figma accounts?
Your key is tied to specific Figma profiles based on your plan, manage your profiles within those limits.
What common mistakes do users make when activating their license key?
Entering the key incorrectly, often with extra spaces or characters, always double-check it in the Posimyth Store Dashboard first.