GeneralMissing Images

Why Are My Images Missing After Import?

Fix missing images after importing a UiChemy-exported template into Elementor.

When you export a Figma design with UiChemy and import it in Elementor, one common issue is missing images, especially if you're using lots of images, or large ones (5MB+).

Reason

When you export your layout from Figma, the images are uploaded to the UiChemy cloud server. When you import the template in Elementor, it downloads those images from the cloud server to your server.

5 seconds is the default HTTP timeout. If your images take longer than that to download, the request times out and Elementor's default image placeholder is used instead.

Download time also depends on your server location and network speed.

Solution

Make sure your server has these settings:

  • PHP Time Limit: 300s
  • PHP Memory Limit: 256M
  • PHP Upload Limit: >100M

You can make these changes yourself, or contact your hosting provider.

Export your Figma layout with scaled images so smaller files upload, this reduces load time. UiChemy also lets you combine multiple images or elements into one, reducing the number of elements exported.

Frequently Asked Questions